Once your Mentee profile is all set up, the next step is to find your mentor and book a session with them!

It's important to know that your program may have matched you with a mentor, or you may have to find a mentor on your own.

Please see below on which is relevant to you and your program.


A. Matched with a Mentor

If you have the Matches tab on your Personal Dashboard, that means your program will be matching you with a mentor.

You can view your matches by heading over to the Matches tab - you'll see each match (you might have more than one!). From here, you can view their profile by clicking on the match.

B. Browsing for Mentors

If you don't have the Matches tab, don't fret! That just means your program has enabled browsing the mentors in the program so you can choose who interests you the most.

From your Personal Dashboard, simply click on Mentors at the top of your screen. You'll be brought to a page that features all the available mentors that you can book with.

You can search for a specific mentor or keyword, filter by sector/industry and areas of expertise - or you can just browse all!

Think you found a mentor that suits your interest? Click on 'View Profile' to know more about them.


Viewing a Mentor's profile

Whether you were matched with a mentor or you selected a mentor yourself, the next step is viewing their profile.

On their profile, you'll get to learn more about them including their areas of expertise and their bio.

Good to know: You can send a message to a mentor even before booking a session with them - simply select that option from the list of actions on the right side (just below their photo).


Ready to book?

Click on the 'book session' button on the mentor's profile.

If the mentor has availability, those dates will be bolded. If no dates are bolded or the times provided don't work for you, please click 'Suggest another time'.

Select your date, your time, and you must include a booking message before confirming your request. The booking message should include why you want to meet with the mentor and mention the topics you wish to discuss - that way your mentor can best prepare for the session.

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Good to note: Your program may be designed to give you the option between an individual or group session with a mentor. An individual session is a 1:1 between you (a mentee) and your mentor. A group session is where you are able to invite other participants to a session with a mentor.

Good to note: Sessions are not automatically confirmed, you will get an email when it's confirmed by your mentor.


View your session

Once your mentor has accepted your session request, you can see your future session under the Sessions tab of your Dashboard.

The join call button will become active within ten minutes of the session's start time.

To cancel a session, click the 3 dots in the top right corner of the booking. Please keep in mind that the mentor will have a specific cancellation policy which is viewable on their profile.


Message your mentor

You can start chatting with your mentor by either clicking 'view discussion' on your individual session, or by accessing your Messaging tab.

Good to note: The discussion or message thread with your mentor will be active before, during and after your session. Any messages sent during the video session will be synced to your thread - so all communication will stay in one place!

Good to note: You can also send attachments to your mentor by clicking the paper clip icon beside the text box.


What's next?

Learn more about how to join your video call session

How to set an agenda for your session

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