Video Call Features

This article focuses on some useful features you have during your video call session

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Written by Mentorly
Updated over a week ago

Having a video session on Mentorly allows you to have a truly interactive experience with your mentor/mentee and we've made it even easier for you to interact with each other.

Once you've joined your video call session

You can control your microphone, camera, sharing your screen and other settings with the settings bar located at the bottom of your screen.

You can learn more about all the buttons by visiting our Joining your Video Call Session article.

Screen Sharing

Sharing your screen in a meeting allows others in the meeting to see what is on your screen. This is useful in cases where you need to share a Powerpoint slide deck, guide another user through a website, or otherwise share content visible on your computer.

You can choose to share your entire screen, window (browser) or a tab.

To share your screen:

  1. Click on the screen icon next to the camera icon

  2. Choose if you'd like to share your entire screen, window or a tab

  3. Once you choose what to share, click on share

  4. To stop sharing click on stop sharing.


You can chat with your mentee or mentor by clicking on the message bubble icon in the upper right-hand corner of your screen.

Good to know: Your chat history is saved with the mentee/mentor in your messages.

Good to know: You can upload a file to the chat by clicking on the paperclip icon.

Reactions feature

To show your engagement throughout the meeting, we suggest using our reactions feature.

When you click on the hand icon, you can send the other user a clap, thumbs up, smile a gif and so much more.

Breakout Rooms:

As moderators in video sessions, mentors can create breakout rooms during the sessions. They can create as many breakout rooms as needed and send users to separate rooms. The mentor also has the option to join & delete the rooms, as well as remove an individual from a room.

Here’s how:

  1. A user needs to raise their hand by clicking on the hand icon. The moderator can raise their own hand as well.

  2. Click on the yellow hand icon at the top of the video session

  3. A tab on the right-hand side of the session will appear with all the participants. Click on Add breakout room to add rooms as needed.

  4. Once the moderator has created the breakout rooms, they can hover over the participant's name and click on the three dots beside their name to send the user to the desired breakout room. The moderator can also search by the participant's name in the Search Participants box.

To send the participants back to the main room, hover next to the user's name and click on the three dots beside their name, then click on "Send participants to".

To delete a breakout room:

Hover next to the breakout room you would like to remove. Three dots will appear next to it and click on remove.

Good to know: The mentor is set as a moderator by default but can give moderator rights as well.

Good to know: A moderator can also join a breakout room by hovering over the breakout room they wish to join and can click on Join.

More Actions

When you click the three dots on the tool bar, you can select more actions.

You can choose to have subtitles, share a video link or an audio. You have numerous background options to select from as well.

In the settings tab, you can see and modify different settings during your video call.

  1. You can see your devices (microphone, video, etc.) settings in the Devices tab

  2. You can edit your display name in the Profile tab

  3. Change the moderator settings in Moderator tab

  4. Edit notifications in the sounds tab

  5. You can edit keyboard shortcuts, message notifications and video session language on the more tab.

Self View

Are you having trouble seeing yourself in a video call?

It's possible that you may have accidentally hidden your self-view. Don't worry, this can be easily fixed by following these steps:

  1. Look for the "Three dots" icon in the video call window.

  2. Click on the "Settings" option.

  3. Click on "More" to expand the options.

  4. Check if the "Hide Self-view" option is turned on or off. If it is on, click to turn it off.

Once you've done this, you should be able to see yourself again during the video call, and use your "Toggle Tile View" to change your video view settings (either you and your mentor side by side, or you in the bottom corner),

Remember, if you want to see yourself, make sure the "Hide Self-view" option is turned off.

Have any questions or need any assistance?

Not to worry, we’re here to help!

You can contact the Mentorly support team by going to the Help tab found on your personal dashboard and clicking Go to Live Chat.

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